A:
We hope you will be delighted with every product that you purchase from Oscar & B. If you have had a change of mind regarding your purchase, we accept returns providing you contact us by email at enquiries@oscarandb.com within 14 days of receipt of your item. The item(s) must be returned unused and in their original packaging, with their tags still attached. Once we have received the returned goods, we will inspect them and refund the price at the time of sale. Please keep in mind we do not refund the postage paid on your original order.
Earrings: In compliance with current health and hygiene regulations, we do not accept the return of unwanted earrings. Your statutory rights are not affected.
The cost of return postage will be at your expense unless your goods were found to be faulty or incorrect.
Please include your order confirmation in your parcel.
We cannot be held responsible for packages that fail to reach us so we strongly advise that you obtain proof of postage when returning your items.